Your privacy, respected.

We collect information you provide directly — such as your name, organization, email address, phone number, and shipping and billing details — when you place an order, request documentation, submit a wholesale inquiry, or join our lot-release list.

We also automatically collect limited technical information such as your IP address, browser type, device information, and pages viewed, in order to operate and secure the site.

We use your information to process and fulfill orders, provide lot-specific documentation, respond to inquiries, verify research-use eligibility, prevent fraud and misuse, comply with legal obligations, and — where you have opted in — send lot-release and product updates.

We do not sell your personal information. We share it only with service providers that help us operate the business — such as payment processors, shipping carriers, and analytics providers — under agreements that limit their use of it, and when required by law or to protect our rights.

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect site functionality.

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain personal information for as long as needed to fulfill the purposes described in this policy, including order records, documentation requests, and legal, tax, and accounting requirements.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

Our site and products are intended for qualified researchers who are at least 18 years old. We do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date below, and continued use of the site after changes indicates acceptance.